Features

What your app
can do.

Your customers’ experience, the tools to manage it and what’s coming next. Explore Prestafy at your own pace.

01 / Customer side

An app
they come back to.

Customers find your products, place orders and track purchases in a native app for iOS and Android.

A truly native experience

An app designed for the phone: fluid navigation, familiar interactions and a shopping journey made for mobile. Not just your website displayed inside an app.

Catalogue, search and filters

Products, variants, promotions, prices and stock stay synced with PrestaShop. Search, filters and swipeable images on product cards make discovery easier.

One-page checkout

Address, delivery and payment on one screen, taking your customers all the way to order confirmation.

Payment and delivery

Stripe, PayPal, Mollie, PayPlug, Alma, Fintecture… and your carriers, with pickup point selection for Colissimo, Mondial Relay, Chronopost, Boxtal and Sendcloud.

Guest checkout

Customers order without creating an account, just like on your website when PrestaShop allows it. After their purchase, a password is all it takes to create their account.

Account and order tracking

Customers find their addresses, their orders and their delivery tracking in one place.

Messages and customer service

Customers write from their order, find all their conversations in their account, and get your reply as a push notification. You answer from PrestaShop, as always.

Push notifications

Keep customers informed about their orders. Depending on your plan, follow up on abandoned carts and let customers subscribe to an out-of-stock product for a back-in-stock alert.

Direct links and sharing

A shared product page or a notification can open the relevant page directly in the app.

Favourite products

Customers save their favourites, even without an account, and find them in their account as soon as they sign in.

Languages and currencies

The app uses your store’s languages and currencies. On first launch, it opens in the phone’s language if you offer it.

Multistore

Customers choose their store the first time they open the app, and can switch in app settings.

Cart and upselling

Complementary product suggestions and the amount left before free shipping help customers complete their cart.

Reviews and ratings

Display reviews from your store, Trustpilot, Avis Vérifiés or Google, with your customers’ photos. Invite them to rate the app on the stores, too.

Age verification

For stores selling alcohol, CBD or vaping products: customers confirm their age (16, 18 or 21) when they open the app.

Personal data and GDPR

Your customers’ data stays in your store. Nothing is pre-ticked: customers choose whether to receive your offers, and can delete their account from the app. PrestaShop’s GDPR module covers the app’s data, too.

02 / Merchant side

You decide,
the app follows.

A change made in the Studio reaches the app with no new version to publish. You follow your campaigns and sales from the same account.

Visual Studio

Start from a home screen prepared from your website, then personalise the menu, colours, logo and icon. Preview the result without coding and translate your content into all your languages.

Instant updates

Update your app’s content and appearance in the Studio. Your changes go live with no new store submission, and you can go back to a previous version at any time.

Push campaigns

Create campaigns for each language, target your segments, test then schedule the send, and track opens and orders. Per-customer caps and quiet hours keep your customers from tiring of them.

Automations

Abandoned carts, back in stock, welcome, win-back, review requests… Your scenarios run on their own, with your timing and your messages.

Announcements at launch

Show a card when the app opens: an offer, something new, a link to a page. You choose the period and frequency, and track how often it is seen.

Performance tracking

Revenue, sessions and conversion: identify what sells and track your app’s results, with a monthly report by email.

AI assistants (MCP)

Connect Claude, ChatGPT or Le Chat to Prestafy: they track your sales and draft your home screen, menu, campaigns and automations. You review, then publish.

Measurement and integrations

Connect Firebase / GA4, Google Tag Manager and your marketing pixels to track customer journeys and measure campaigns.

Download banner and invitation

A banner invites mobile website visitors to install the app. And after a purchase on the website, the confirmation page offers customers to track their order in the app.

Store publication

You personalise your app; we publish it on the App Store and Google Play. Before launch, you try it on your phone and prepare your listing visuals in Prestafy.

Maintenance and the unexpected

Pause the app during maintenance. A payment method or carrier causing trouble? Remove it from the app only: your website is not affected.

Support and updates

Our team supports you and keeps your app evolving with each release. Customers are invited to update the app, and we can make it mandatory in an emergency.

Widgets and content

Build your home screen in the Studio with blocks such as a countdown, video or testimonials. Add and rearrange them around your key moments.

Available features depend on your subscription.

Compare plans

03 / Compatibility

Your modules,
already supported.

The app works with the modules you already use, from PrestaShop 1.7.8 to 9. Your settings stay in PrestaShop: nothing to set up again.

  • Payment

    Customers pay with the methods set up in your store, on your provider’s secure page.

    • Stripe
    • PayPal (PrestaShop Checkout)
    • Mollie
    • PayPlug
    • Alma
    • Fintecture
    • Up2Pay e-Transactions
    • Bank transfer
    • Cheque
    • Cash on delivery

  • Delivery

    Customers choose their pickup point in the app with the carriers marked (pickup point in the app). Your other carriers work too.

    • Colissimo (pickup point in the app)
    • Mondial Relay (pickup point in the app)
    • Chronopost (pickup point in the app)
    • Boxtal (pickup point in the app)
    • Sendcloud (pickup point in the app)
    • DPD France (pickup point in the app)
    • GLS

  • Customer reviews

    The reviews your store has already collected appear in the app.

    • PrestaShop product reviews
    • Avis Vérifiés
    • Trustpilot
    • Google
    • Avis Garantis
    • Notes et Avis Client Pro

  • Other modules

    The app uses the same search engine as your website, typos included, and customers find their favourites there.

    • AmbJoliSearch
    • PrestaShop Wishlist
    • Gift List Pro
    • Advanced Pack

Your module is not on the list?

Tell us

04 / Coming next

Always
moving forward.

Prestafy keeps evolving. Here is what just arrived, then what is in preparation, planned or still under review. Only the available features are part of the current offer.

Available

Merchant

Control your app from AI agents

Prepare, in all your languages, your app’s home screen, menu and theme, your campaigns and your automations from Claude, ChatGPT or Le Chat, through the Prestafy MCP connector. You review, then publish from Prestafy.

Connect your assistant

In preparation

Merchant

Studio AI assistant

Describe the app you want to create or the changes you have in mind: an AI agent will help you directly in the Studio.

Planned

App

Offline mode

Customers will be able to browse the catalogue, favourites and orders offline. Their cart will sync when the connection returns.

App

Social & biometric sign-in

Customers will be able to sign in with Apple, Google, Face ID or their fingerprint.

App

Virtual products

Customers will be able to buy and download your digital products, including ebooks, licences and courses.

App

Customisable products

Customers will be able to add text, images or custom options to products before ordering.

Under review

App

AI assistant for your customers

An in-app assistant could answer questions, advise customers and pass requests on to you when your help is needed.

App

Video content & Stories

Stories, vertical videos and live shopping sessions could bring new ways to discover your products.

App

QR code & barcode scanner

Customers could scan a code in your physical store to open the product page directly in the app.

App

Visual search

Customers could take a photo to discover similar products in your catalogue.

Missing a feature?

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Your move

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